Toscana Escapes Guided Tours Privacy Policy

This Privacy Policy describes how Toscana Escapes Guided Tours ("we," "us," or "our") collects, uses, and shares information collected through our site. We are committed to protecting your privacy and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect:

We collect information you provide directly to us, such as when you book a tour, contact us, or subscribe to our newsletter. This may include your name, email address, postal address, phone number, and other information relevant to your booking or inquiry. We also automatically collect information about your use of our online platform, such as your IP address, browser type, and pages visited. This information is collected using cookies and similar technologies. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

We use your information to process your tour bookings, respond to your inquiries, provide customer support, send you newsletters and promotional materials (with your consent), and improve our services. We may also use your information for analytical purposes to understand how users interact with our online platform and to improve our offerings.

Sharing Your Information:

We may share your information with third-party service providers who assist us with processing bookings, payment processing, email marketing, and other necessary functions. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by us. We may also disclose your information if required to do so by law or legal process.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Rights:

You have the right to access, correct, update, or delete your personal information. You also have the right to object to the processing of your personal information, restrict its processing, and request data portability. To exercise these rights, please contact us at 12 Via del Sole, Floor 3, Florence, Tuscany, 50123, Italy.

Children's Privacy:

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website. Your continued use of our online platform after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at 12 Via del Sole, Floor 3, Florence, Tuscany, 50123, Italy.